Custom Business Applications

Your business thrives on a set of processes you have streamlined and implemented to provide customer value.

Our expertise lies in working with your team to:
a. Understand your business and the processes involved
b. Assess and identify improvement opportunities
c. Formulate and implement a plan to achieve the desired outcomes.

Do you need a custom built application?
The answer to this oft-asked question is based on:
a. Your business processes and the level of customisation you provide. Needless to say, an out-of-the-box solution suits best if your processes are standard.
b. Your reliance on technology and how technology supports your service delivery
c. Your budget. Custom-built software needs more time and effort, and therefore costs more.

This cost, if well planned is an investment with the potential to deliver improved process efficiency, reduced operational costs and increased customer satisfaction.

CRM Development and Integration

Customer Relationship Management, commonly referred to as a CRM system helps store and manage your customer information.

CRM systems have evolved to help you maximise on your service provision to your customers and provide increased value than ever before. Your CRM is at the heart of your operational strategy, as it provides a current snapshot and history of your customer relationships and transactions. This is true for all key functions in your business, as your sales team needs to access information relating to their accounts and create new accounts as required. Your operational/financial team needs to work with the service provision and the accounting side aspects respectively.

At Cornerstone Websystems, our philosophy is simple. We work with your team to build your systems incrementally, so we can be guided to deliver the most appropriate solution on time, within budget and one that just works. We encourage feedback during the development phase so we can help keep your project on track.

We have worked with a number of businesses to help implement and integrate CRM systems in their business. We have gained expertise in a variety of CRM systems and also provide custom CRM development services.

Cloud Planning and Migration

Cloud Migration is a transformative process, which offers significant rewards for the effort involved. Cloud migration requires a well-oiled system that employs a planning strategy that is specific to the way each business operates. Scalability, interoperability, security and expense are just a few of the considerations an ICT manager will need to make before heading down the path to migrate to the cloud.

 

Office365 Migration
With Microsoft’s familiar applications and user interfaces, transitioning to Microsoft Office 365 makes great sense if you are already on the Micsofoft platform. With applications such as Microsoft Word, Excel, PowerPoint, Outlook, Notepad, Publisher and Skype – you will always be across your business emails and communication irrespective of where you are and what device you’re on.Click here for more information on the Office 365 suite.

Based on your preferred approach, we can help plan, migrate and train your organisational users to enjoy the benefits of cloud-based business systems. Click here to get in touch and let us ease the process of moving to the cloud.

Google Apps for Business
Google Apps for work provides a fantastic range of applications that let you Communicate (Email, Chat, etc), Store (Google Drive), Collaborate (Google Docs, Sheets, Slides, etc) and Manage your business applications in the cloud. This is a recommended choice for businesses that do not have any lock-ins with a specific platform and are open to working in a 100% browser-based/cloud environment.Click here for more information on the Google Apps for Work service.

Based on your preferred approach, we can help plan, migrate and train your organisational users to enjoy the benefits of cloud-based business systems. Click here to get in touch and let us ease the process of moving to the cloud.